Globe Escalates Efforts to Combat Spam and Scam Messages

Stay alert, Globe Telecom customers! The telecom giant is urging you to be cautious about unexpected messages from unfamiliar numbers, especially via over-the-top (OTT) media services or chat apps.

Globe is actively combatting this issue by cracking down on mobile numbers within its network associated with such messages.

The surge in these incidents is linked to the recent reinforcement of stricter SMS regulations under the SIM Registration Act.

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Anton Reynaldo Bonifacio, Globe’s Chief Information Security Officer, pointed out that scammers often take advantage of OTT services to evade telecom network spam filters, often utilizing foreign numbers.

Globe is leading the charge against spam and scams, working hand-in-hand with government agencies and private sector partners to intensify efforts against fraudulent activities.

In a pioneering move in September 2022, Globe became the first telco to block person-to-person SMS messages with clickable links—a measure subsequently adopted nationwide by the National Telecommunications Commission.

SEE:

• Globe Blocks 32.2 Million SMS With Clickable Links
• Globe Filters a Total of 2.72-B Spam and Fraudulent SMS in 2022

As of September this year, Globe has successfully thwarted 2.59 billion spam and scam messages, deactivated 4,733 SIMs, and blacklisted 150,287 numbers associated with SMS fraud.

The company deactivates SIMs on its own network linked to fraud and blacklists numbers from other networks to prevent them from sending SMS messages to Globe SIMs.

To fortify its defenses, Globe operates a 24/7 Security Operations Center dedicated to filtering out unwanted messages from both international and local numbers. With a substantial ₱1.1 billion investment, the company has significantly upgraded its spam and scam SMS detection and blocking mechanisms.

Here’s what you can do!

Activate spam filters on your devices and play an active role by reporting any unwanted SMS messages through Globe’s #StopSpam portal. Let’s work together to keep our communication channels secure!

via Philstar.com