PC maker, Lenovo, is extending its popular 2-year Premium Care service to mitigate warranty issues during this pandemic. From July 1 onwards, all-new IdeaPad, Yoga, Legion, and IdeaCentre will come with a 3-year Premium Care warranty with international coverage and local on-site service.
Lenovo 3-Year Premium Care Warranty
In addition to the existing coverage of manufacturer and store warranty, you can also take advantage of the following under the extended premium care service:
- 24×7 access to Lenovo technicians via phone, chat, e-mail, and WhatsApp
- Comprehensive support for hardware, peripherals, and software
- On-site Repair on the next business day
- ‘Getting started’ and ‘How to’ assistance
- Annual PC Health Check
For those planning to purchase a Lenovo device, these following devices come with 3-year Premium Care for FREE:
- IdeaPad Slim 5, Slim 5i
- IdeaPad Flex 5, Flex 5i
- Yoga Slim 7, Slim 7i
- IdeaPad Gaming 3, Gaming 3i
- Legion 5, 5i, 5pi
- Yoga C940
- Legion 7i, Tower 5i
- IdeaCentre 3, Gaming 5i, AiO 3
“At Lenovo, we are committed to putting our customers first, and this entails not only providing game- changing products but also extending them flexible and affordable technical support and solutions. The pandemic has disrupted day-to-day operations and pushed everyone to set up mobile working arrangements which leads to additional wear and tear to devices. Hopefully, with the added year of maintenance in our Premium Care service, our customers can spend their money on more essential goods in these trying times,” said Lenovo Philippines President and General Manager Michael Ngan.
How to Extend Lenovo Warranty?
For those looking to extend their Lenovo warranty, you can still do so by visiting your nearest Lenovo or Legion concept store or any Lenovo authorized reseller. Just provide the model name of the device, its serial number, your name (the customer), and an email address for the registration of the new warranty.
Extending from 2-Year to 3-Year Premium Care will cost you P5,300. And to be eligible, your existing warranty should be up until six months before the expiration of the outstanding device warranty. Meanwhile, those with devices currently under Lenovo’s 2-Year Carry-In Warranty can upgrade to the 3-Year Premium Care Warranty solution for PHP 9,100. If you any questions, you can visit Lenovo’s official Facebook page, its website, or contact them through WhatsApp.