In the past, the SSS Hotline Number was only accessible to remote members for a couple of hours each day. Due to the wide range of demands for keeping in touch with SSS. The service was extende to 24 hours. This is generally a good thing, particularly for the client.
Despite this, the ability to contact the Social Security Administration through a phone call made to the hotline number is still the fastest way of getting answers to any questions regarding one’s SSS account. The SSS Call Centers are open in the mornings between 7:00 AM and 7:00 PM on Mondays through Saturdays.
There are three hotline numbers, all directly associated with SSS, for a good reason. If any hotline numbers are unavailable, such as a day off or holiday, another is always to be reach.
Communication with human customer representatives may be limite to fewer than seven days a week; however, the innovative technology makes the service “non-stop” and “24/7.”
Your SSS Number will be require during the initial call for identification validation. You can also use your first name, mother’s maiden name, and address if you do not know your SSS Number and do not have a reference.
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Contact information for the IVRS hotline
Some people may find talking to a “computer” uncomfortable and less preferable than speaking with a natural person. The Interactive Voice Response System (IVRS) provides you with assistance regarding your concerns regarding Social Security. There is a reason IVRS exists—if human interaction cannot be done, the automated system is a viable replacement ensuring good results.
Toll-Free Numbers for SSS International
Due to the new international toll-free numbers, SSS members living abroad can contact the agency directly for SSS-related concerns. A limited number of countries in Asia, the Middle East, and Europe are eligible for this call, which is divide as follows:
SMS Inquiry for Social Security Services
In case you do not have a landline at home to make a telephone call to any of the SSS Hotline Numbers, you can now also get in touch with SSS using your mobile phone through text messages if you do not have a landline at home.
You will, however, be charge ₱2.50 per SMS sent as part of the transaction, unlike calling a toll-free number. You would pay much more for this than a simple SMS.
It is easy to initiate your SSS inquiry via SMS by simply texting “SSS” (remove the quotation marks) and sending it to 2600.
At the start of the registration process, you will be ask for your mobile phone number so your SSS Number can be linke.
You can send a sequence of texts to the recipient by using the following format:
SSS REG <SSS Number> <Date of Birth MM/DD/YYYY>
For example:
If all of the steps have been followe correctly, you should receive a reply from the number “2600,” which should provide instructions on how to proceed with the actions related to your concern. There is relatively straightforward instruction that is easy to follow.
You can text “SSS 1” (“1” is an indicator for “Contributions”) or “SSS Contributions” to 2600 if you have concerns about your contribution.
Every SMS transaction via this route will cost you ₱2.50 from your existing pre-paid balance. You must have a sufficient amount of pre-paid funds beforehand. It would be best if you also attempt to keep your transactions as short as possible while still being thorough at the same time.
Social media accounts, email address, and website for SSS
Are you intereste in maintaining a connection with SSS. So that you can stay up-to-date on the latest happenings and news or simply for future considerations?
Adding these websites, social media channels, and emails to your contact list may be a good idea for you to consider:
