Microsoft is working to restore its Microsoft 365 services following an outage affecting its infrastructure across multiple regions.
Microsoft said the outage was caused by several servers unexpectedly going offline. This affected the remaining servers, leading to connectivity issues across multiple regions.
The company has been restarting affected servers, redistributing traffic across its global infrastructure, and adjusting network configurations to improve service stability. Microsoft also paused deployments while investigating the issue.
In its latest updates, Microsoft reported early signs of improvement, with increased server capacity and better stability in some affected regions.
However, recovery remains ongoing, and service performance has yet to return to normal across all affected areas.
Microsoft extended its email timeout window to 48 hours to prevent delayed emails from being lost while it works to process the backlog.
Users can check the latest updates through the Microsoft 365 Service Health Status page