Chat Based Shopping on Instagram: Chat-based payments are coming to Instagram, allowing users to purchase directly from businesses.
In a recent announcement, the popular social media platform said it would instantly allow users to purchase items through direct messages. The app will enable customers to place orders through DMs and then pay for them within it. Users can view the status of their orders, track their progress, and even cancel them as needed.
Currently, Instagram is only offering the feature to certain small businesses.
IG wants to help users start meaningful conversations and find products they love—within the conversation thread—so they can begin meaningful conversations and find products they love.
First tests are yet to be conducted, so it is unclear how many users will be able to use them. The business will have to use MetaPay to accept payments. We do not know whether other payment methods will be available, including cash on delivery, which is extremely popular in developing countries.
Service availability will be limited to the United States, but if it is successful, international availability may be possible in the future.
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