How to Secure Data After PhilHealth Ransomware Attack

Some members of the Philippine Health Insurance Corporation (PhilHealth) have had their data compromised after a cyberattack in September, the agency said Monday as it told members what they can do as precaution.

PhilHealth was hit by the Medusa ransomware on September 22, shutting down its website until it resumed online operations a week later on September 29.

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Its primary database remains “intact and not infected”, it said. It earlier said that alleged leak members’ data were reportedly found in the dark web as it reiterated that the government would not pay the ransom of U.S. $300,000 (about PHP17 million).

PhilHealth also said its membership database, which includes contribution and claims, were not affected by the ransomware attack.

The agency has yet to determine how many members were affected in the data leak. It will notify those affected directly, PhilHealth said.

“The number of data subjects or records involved is still undetermined, but we are working relentlessly to gather all relevant information,” it said in a statement.

PhilHealth Servers Now Available After Restoration Efforts

These may be some of the leaked data:
  • Name
  • Address
  • Date of Birth
  • Sex
  • Phone Number
  • PhilHealth Identification Number

PhilHealth Data Protection Tips

If you did not get a notice that your information had been leaked, PhilHealth has told you what you can do to protect private information.

  • Check your credit card reports for fraudulent activity.
  • Set a credit report fraud alert.
  • Change passwords for all online accounts, especially financial ones.
  • Stay away from phishing emails and SMS.

“We sincerely apologize for any inconvenience this incident caused. We are committed to protecting your data by continuously working to enhance our security measures.”PhilHealth

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